Privacy Policy

At K.PAPADIAS KAI SIA O.E., we are committed to protecting and respecting your privacy. Please
read this notice as it contains important information about how we use personal data that we collect
from you or that you provide to us

This Privacy Notice describes how we collect, use, process, and disclose your information, including personal information about you (hereinafter, the “User”), in conjunction with your access to and use of our booking system.
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By reading this Privacy Notice, the user is hereby informed on how we collect, process and protect personal data furnished through the booking engine.

The User must carefully read this Privacy Notice, which has been written clearly and simply, to facilitate its understanding, and to freely and voluntarily determine whether they wish to provide their personal data, or those of third parties, to K.PAPADIAS KAI SIA O.E.

When this notice mentions “booking system,” “booking engine,” “system,” “website,” “platform,” “app,” “webapp,” “services,” “online services,” it refers to all pages and functions under https://hotelkythnosbay.reserve-online.net/ unless specified otherwise.

By accessing the platform or providing information, you agree to our privacy practices as set out in this privacy statement. We may change this notice from time to time. You should check this notice frequently to ensure you are aware of the most recent version.

When this notice mentions “we,” “us,” or “our,”, “data controller,”, “controller,”, it refers to K.PAPADIAS KAI SIA O.E.

Data Controller

K.PAPADIAS KAI SIA O.E. operates this booking system through a data processor, as explained below. For the purposes of the General Data Protection Regulation (“GDPR”) (EU) 2016/679, we are theData Controller. There is a strict contractual framework between the data controller and the data processor for the protection of your personal information. We are:

• Kythnos Bay Hotel “K.PAPADIAS KAI SIA O.E.”

• Loutra

• 840 06, Kythnos

• GR

Data Processor
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WebHotelier operates this booking system on behalf of K.PAPADIAS KAI SIA O.E. and is committed to protecting the privacy of the users of this system. WebHotelier is:

• Revplus Hellas S.A

• 5th Km Rhodou-Lindou Ave.

• 851 00, Rhodes

• Greece

For the purposes of the GDPR, where WebHotelier processes your personal data on behalf of K.PAPADIAS KAI SIA O.E., WebHotelier is the the Data Processor. When this notice mentions “data processor,” “processor,” “WebHotelier,” it refers to WebHotelier Technologies Ltd

WebHotelier is a certified PCI-DSS Level 2 Service Provider audited monthly by Trustwave.

The User may contact WebHotelier's Data Protection Officer:

• Data Protection Officer

• dpo@webhotelier.net

The data requested in the forms accessible from the booking engine are, in general, mandatory (unlessspecified otherwise in the required field) to meet the stated purposes. Accordingly, if they are not provided or are not provided correctly, we will be unable to process the request.

This will include:

• personal information about you which we ask you for (e.g. your name, address, and email address)  when you make a booking from our booking engine;

• financial details in order to process your booking when we require pre-payment

• details of transactions you carry out through our booking engine and details of the fulfilment of your orders.

• our data processor may only collect and process personal data collected and/or processed on behalf of us in accordance with our instructions. WebHotelier cannot process it in any other way or for any other purpose

We grant permission to our data processor:

• to use your personal information for reserving rooms and/or other services for you at K.PAPADIAS KAI SIA O.E

• to pass on your financial details to K.PAPADIAS KAI SIA O.E. and/or appropriate third party (for example, credit card company) for the purpose of confirming or paying for a booking

• to use your information for marketing purposes (where you explicitly agree to this); and

• to pre-complete forms and other details on our website to make your next visit to our booking engine easier (e.g. when amending or cancelling a booking)

Social Login:

In the event of registration and/or access through a third-party account, we may collect and access certain information of the User’s profile from the corresponding social network, solely for internal administrative purposes and/or for the purposes indicated above

Third-party data (e.g. book for a friend)

In the event that the User provides third-party data, they declare that they have the third party’s consent and undertake to provide the interested party -the data holder- with the information containedin this Privacy Notice, duly exonerating us and our data processor from any liability in this regard. However, we may carry out the necessary verifications to verify this fact, adopting the corresponding due diligence measures, in accordance with the data protection regulations.

Sensitive Data

Unless specifically requested, we ask that you not send us, and you not disclose, on or through the Services or otherwise to us, any Sensitive Personal Data (e.g., social security numbers, national identification number, data related to racial or ethnic origin, political opinions, religion, ideological or other beliefs, health, biometrics or genetic characteristics, criminal background, trade union membership, or administrative or criminal proceedings and sanctions).

Use of Services by Minors

The Services are not directed to individuals under the age of sixteen (16), and we request that they not provide Personal Data through the Services

Depending on the User’s requests, the personal data collected will be processed in accordance with the following purposes

• To manage the bookings made, including payment management (where applicable) and the management of the user’s requests and preferences.

• To manage registration in loyalty or membership programs, as well as obtaining and redeeming points.

• To manage the User’s contact requests with us through the channels provided to this end

• To manage the sending of personalised commercial communications from us, by electronic and/or conventional means, in cases in which the User expressly consents

• To manage the provision of the contracted accommodation service, as well as additional services

• To manage surveys and/or evaluations regarding the quality of the services provided by us and/or the perception of its image as a company

We will retain your Personal Data for the period necessary to fulfill the purposes outlined in this PrivacyNotice unless a longer retention period is required or permitted by law or if the User requests their withdrawal from us, opposes or revokes their consent

The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you and provide the Services to you (for example, for as long as you have an account with us or keep using the Services or if you have a booking that has not yet been fulfilled)

• Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them)

• Whether retention is advisable considering our legal position (such as, for statutes of limitations, litigation or regulatory investigations)

The data processing required in fulfilment of the aforementioned purposes that require the User’s consent cannot be undertaken without said consent

Likewise, in the event that the User withdraws their consent to any of the processing, this will not affect the legality of the processing carried out previously.

To revoke such consent, the User may contact us through the appropriate channels.

By the same token, in those cases in which it is necessary to process the User’s data for the fulfilment of a legal obligation or for the execution of the existing contractual relationship between us and the User, the processing would be legitimized as it is necessary for compliance with said purposes.

We will use and disclose Personal Data as we believe to be necessary or appropriate

• to comply with applicable law, including laws outside your country of residence.

• to comply with legal process;

• to respond to requests from public and government authorities, including authorities outside your country of residence and to meet national security or law enforcement requirements;

• to enforce our terms and conditions;

• to protect our operations;

• to protect the rights, privacy, safety or property of our own, you or others; and

• to allow us to pursue available remedies or limit the damages that we may sustain

If you have any questions or concerns about this Privacy Policy, please contact us